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24Hr Truck Services & AI Concierge Logo

Terms of Service

Effective Date: March 1, 2026

These Terms of Service govern your access to and use of services provided by 24HR Truck Services, Inc., including our AI-powered dispatch, roadside assistance coordination, and communication platforms.

1. Eligibility

You must:

  • Be at least 18 years old
  • Use the Services in compliance with all applicable laws
  • Not have been previously suspended or banned

2. Services Overview

24HR provides:

  • AI-powered dispatch and coordination services
  • Roadside assistance facilitation
  • Communication tools (voice, SMS, chat, email)
  • Integrations with third-party systems (insurance, fleet, CRM platforms)

Important:

24HR acts as a technology and coordination platform and does not directly perform mechanical or towing services unless explicitly stated.

3. Accounts & Responsibilities

You agree to:

  • Provide accurate information
  • Maintain confidentiality of login credentials
  • Be responsible for all activity under your account

Notify us immediately of unauthorized access.

4. Acceptable Use

You agree NOT to:

  • Use the Services for illegal or fraudulent purposes
  • Interfere with system operations
  • Attempt to scrape, reverse engineer, or exploit the platform
  • Submit false service requests or impersonate entities
  • Transmit malicious code

5. Third-Party Providers

24HR may connect you with:

  • Independent service providers
  • Towing companies
  • Repair facilities
  • Insurance partners

We do not guarantee service availability, pricing accuracy, or service outcomes. All services are ultimately between you and the third-party provider.

6. Payments & Fees

  • Fees may apply depending on your plan or usage
  • Third-party service providers may charge separately
  • You agree to pay all applicable charges

7. Data & Communications

By using the Services, you consent to:

  • Recording of calls and communications
  • Use of AI systems to process interactions
  • Storage and analysis of operational data

8. Intellectual Property

All platform technology, including AI systems, software, and branding, is owned by 24HR Truck Services, Inc.

You are granted a limited, non-transferable license to use the Services.

9. User Content

You grant 24HR the right to process, store, and analyze any data or content you provide, solely for service delivery, platform improvement, and analytics.

10. Disclaimers

Services are provided "as is" without warranties.

We do not guarantee:

  • Continuous uptime
  • Accuracy of third-party services
  • Error-free operation

11. Limitation of Liability

To the fullest extent permitted by law, 24HR shall NOT be liable for:

  • Indirect or consequential damages
  • Lost revenue or business interruption
  • Third-party service failures

12. Indemnification

You agree to indemnify 24HR against claims arising from:

  • Your use of the Services
  • Violation of these Terms
  • Misuse of the platform

13. Arbitration

Important:

All disputes will be resolved via binding arbitration, not court, except where prohibited.

You waive jury trial rights and class action participation.

14. Termination

We may suspend or terminate access at any time for:

  • Violations
  • Risk exposure
  • Operational reasons

15. Governing Law

These Terms are governed by the laws of the State of Delaware.

16. Changes

We may update these Terms at any time. Continued use constitutes acceptance.

17. Contact

24HR Truck Services, Inc.

Email: support@24hrtruckservices.com

Phone: 302-273-1234

Address: 300 Delaware Ave Suite 210 #382, Wilmington DE 19801